The Access and Triage Service for mental health is the entry point for referrals to the Grampians Mental Health and Wellbeing Service (GMHWS). Call 1300 247 647 for this telephone referral service.
In an emergency, call 000
We provide access to specialist mental health services to Grampians communities. This is a 24-hour, 7-days-a-week referral service.
Please call 000 if you are:
Once a referral is received, an experienced mental health clinician will perform an assessment. They will ask questions to determine how we can best help. They will also assess the nature and urgency of the required response.
The triage clinician will speak with the person being referred whenever possible.
Outcomes may include a referral to our community teams, or a referral to more appropriate support and wellbeing services.